Due to the nature of Digital Products, all sales are final. Embrace Presets does not offer refunds, exchanges or returns on digital products. At our discretion, we may offer a refund for duplicate orders. However, Embrace Presets is not obligated in any shape or form to offer a refund, exchange or return on your purchased product. Our digital products are made by photographers for photographers. If you have difficulties getting the look you want please do not hesitate to reach out firstname.lastname@example.org.